Upgrading and downgrading
Upgrade and the change applies immediately, prorated. The amount on the confirmation is the amount your card is charged, to the cent — we never compute a price of our own to show you. Downgrade and it takes effect at the end of the period you already paid for; you keep what you bought until it runs out.
Monthly to annual
You can switch at any time from billing. Annual is cheaper per month on every plan.
Cancelling
One click from billing. Cancelling means the subscription does not renew — you keep access until the end of the period you paid for. We ask why, once, and if there is something we can do about it we offer it then. If you come back later, reactivating is also one click.
We do not refund partial periods, and we say so before you pay rather than after you ask.